Zenoti integration for the A.I. front desk
Zenoti has a public REST API that each organization's admin turns on with an API key. It covers guests, providers, real open slots, and booking, rescheduling and cancelling.
Built for: Med spas, wellness centers and aesthetic clinics
What the connection does
What the front desk can do in Zenoti.
Look up existing patients
YesCreate new patients
YesUpdate patient details
YesRead providers and locations
YesSee open appointment times
YesBook appointments
YesCancel appointments
With setupZenoti cancels by invoice and refuses if a payment is attached; those go to your team.
Reschedule appointments
Yes
How booking works
From the call to Zenoti.
The front desk reads open slots for the center, service and provider, reserves and confirms the booking in Zenoti, and moves or cancels it when a guest calls back.
What you will need
- A Zenoti admin who can create API keys
- Zenoti's API package if you want instant change notifications
Setup
How we connect Zenoti.
- 01
Create an API key
A Zenoti admin creates a backend app and API key for the connection. Zenoti keys expire yearly.
- 02
Map centers and services
We set which centers, services and providers the front desk may book.
- 03
Test, then go live
Test guests and bookings are created and removed before live calls start.
Zenoti integration questions, answered.
Do we have to change anything about how we use Zenoti?
No. Zenoti stays your system of record. The front desk works inside the schedule, appointment types and providers you already have, and your team keeps working in Zenoti as they do today.
Does the API share Zenoti's rate limits with our other tools?
Yes. Zenoti limits API calls per account, shared across every connected tool, which we plan around during setup.
Other integrations.
- ClinikoDirect APICliniko's public API lets the A.I. front desk check available times, book, cancel and reschedule, and find or create patients, directly in Cliniko.
- DrChronoDirect APIDrChrono's public API lets the A.I. front desk find and create patients and book, cancel and reschedule; open times come from your appointment templates.
- IntakeQ / PracticeQDirect APIIntakeQ's public API lets the A.I. front desk find and create clients and book, cancel and reschedule; open times are set from practitioner hours.