PracticeHub integration for the A.I. front desk
PracticeHub has a public, self-serve API with live availability by location, practitioner and appointment type, full appointment and patient access, and webhooks for every change.
Built for: Physiotherapy, chiropractic and allied health clinics
What the connection does
What the front desk can do in PracticeHub.
Look up existing patients
YesCreate new patients
YesUpdate patient details
YesRead providers and locations
YesSee open appointment times
YesBook appointments
YesCancel appointments
YesReschedule appointments
Yes
How booking works
From the call to PracticeHub.
The front desk reads live availability from PracticeHub, books the chosen slot, and cancels or reschedules the same appointment in PracticeHub. Webhooks keep our side current when your staff make changes.
What you will need
- A PracticeHub user who can create API keys and turn on webhooks
Setup
How we connect PracticeHub.
- 01
Create an API key
The clinic creates a read-and-write API key under Developers in PracticeHub and turns on webhooks.
- 02
Map locations and appointment types
We set which locations, practitioners and appointment types the front desk may book.
- 03
Test, then go live
Test patients and bookings are created and removed before live calls start.
PracticeHub integration questions, answered.
Do we have to change anything about how we use PracticeHub?
No. PracticeHub stays your system of record. The front desk works inside the schedule, appointment types and providers you already have, and your team keeps working in PracticeHub as they do today.
Does PracticeHub have to approve the connection?
No. The clinic creates the API key in its own account.
Other integrations.
- ClinikoDirect APICliniko's public API lets the A.I. front desk check available times, book, cancel and reschedule, and find or create patients, directly in Cliniko.
- DrChronoDirect APIDrChrono's public API lets the A.I. front desk find and create patients and book, cancel and reschedule; open times come from your appointment templates.
- IntakeQ / PracticeQDirect APIIntakeQ's public API lets the A.I. front desk find and create clients and book, cancel and reschedule; open times are set from practitioner hours.