Practice EHR integration for the A.I. front desk
Practice EHR has a FHIR API whose patient and appointment writes are granted by Practice EHR for each connection. It has no open-times lookup, so availability is set up with you.
Built for: Multi-specialty practices, including chiropractic and physical therapy
What the connection does
What the front desk can do in Practice EHR.
Look up existing patients
YesCreate new patients
YesUpdate patient details
YesRead providers and locations
YesSee open appointment times
With setupPractice EHR has no open-times lookup; availability comes from provider hours you confirm, checked against booked appointments.
Book appointments
YesCancel appointments
With setupMade by updating the appointment; confirmed with Practice EHR during setup.
Reschedule appointments
With setupMade by updating the appointment; confirmed with Practice EHR during setup.
How booking works
From the call to Practice EHR.
The front desk offers times inside each provider's hours that are not already booked and creates the appointment in Practice EHR. Cancels and reschedules update the same appointment once Practice EHR confirms them for your account.
What you will need
- Write access granted by Practice EHR
- Each provider's bookable hours
Setup
How we connect Practice EHR.
- 01
Grant write access
Practice EHR approves patient and appointment write access for the connection; your account manager issues the credentials.
- 02
Set bookable hours
We record each provider's bookable hours, locations and visit types.
- 03
Test, then go live
Test patients and appointments are created and removed before live calls start.
Practice EHR integration questions, answered.
Do we have to change anything about how we use Practice EHR?
No. Practice EHR stays your system of record. The front desk works inside the schedule, appointment types and providers you already have, and your team keeps working in Practice EHR as they do today.
Is API access included in our plan?
Practice EHR lists API integration in its paid plans; write access for booking is granted per connection by Practice EHR.
Other integrations.
- athenahealthPartner APIThe A.I. front desk can check open slots, book, cancel and reschedule in athenaOne, and find or create patients, through athenahealth's partner API.
- Elation HealthPartner APIElation's API covers patients, providers, and booking, cancelling and rescheduling, with webhooks for changes. Elation grants production access.
- Tebra (Kareo)Partner APITebra's API lets the A.I. front desk find and create patients and create, cancel and reschedule appointments; open times are set from your providers' hours.