Elation Health integration for the A.I. front desk
Elation Health offers a REST API with patient, provider and scheduling endpoints, plus webhooks that announce new and changed appointments. Elation grants production access to each integration, so setup starts with that approval.
Built for: Primary care and independent medical practices
What the connection does
What the front desk can do in Elation Health.
Look up existing patients
YesCreate new patients
YesUpdate patient details
YesRead providers and locations
YesSee open appointment times
With setupAvailability is confirmed against your Elation schedule during setup.
Book appointments
YesCancel appointments
YesReschedule appointments
Yes
How booking works
From the call to Elation Health.
The front desk books, moves and cancels appointments through Elation's scheduling API, and Elation's webhooks keep our side current when your staff change something in Elation.
What you will need
- Elation's approval for production API access
- The providers and appointment types the front desk may book
Setup
How we connect Elation Health.
- 01
Request API access
Elation approves production API access for the integration and the practice, and may charge for it.
- 02
Map providers and appointment types
We set which providers and visit types the front desk may book.
- 03
Test, then go live
Bookings are tested in Elation's sandbox and then on your account before live calls start.
Elation Health integration questions, answered.
Do we have to change anything about how we use Elation?
No. Elation stays your system of record. The front desk works inside the schedule, appointment types and providers you already have, and your team keeps working in Elation as they do today.
Is there a cost from Elation?
Possibly. Elation sets production access and pricing per integration, so we confirm it with Elation before setup starts.
Other integrations.
- athenahealthPartner APIThe A.I. front desk can check open slots, book, cancel and reschedule in athenaOne, and find or create patients, through athenahealth's partner API.
- Tebra (Kareo)Partner APITebra's API lets the A.I. front desk find and create patients and create, cancel and reschedule appointments; open times are set from your providers' hours.
- NextGen EnterprisePartner APINextGen Enterprise's API gives the A.I. front desk patients, providers, locations and appointments. Booking access is confirmed with NextGen first.