NextGen Enterprise integration for the A.I. front desk
NextGen Enterprise has a large API with patient, provider, location and appointment routes. A third party connects through an account the practice authorizes. Reading data is confirmed; booking routes are confirmed with NextGen during setup.
Built for: Medical groups and specialty practices on NextGen Enterprise
What the connection does
What the front desk can do in NextGen Enterprise.
Look up existing patients
YesCreate new patients
With setupConfirmed with NextGen for your account during setup.
Update patient details
With setupConfirmed with NextGen for your account during setup.
Read providers and locations
YesIncludes which locations are schedulable.
See open appointment times
With setupConfirmed in NextGen's sandbox during setup.
Book appointments
With setupWrite access is confirmed with NextGen, which may charge for it.
Cancel appointments
With setupWrite access is confirmed with NextGen, which may charge for it.
Reschedule appointments
With setupWrite access is confirmed with NextGen, which may charge for it.
How booking works
From the call to NextGen Enterprise.
Once NextGen confirms write access for your account, the front desk books, moves and cancels appointments in NextGen Enterprise. Until then it can read your schedule and book into our calendar for your team to confirm.
What you will need
- NextGen Enterprise 5.9 or later
- Practice authorization for the connection
- NextGen's confirmation of booking access
Setup
How we connect NextGen Enterprise.
- 01
Authorize the connection
The practice authorizes our connection to its NextGen Enterprise account.
- 02
Confirm booking access
We confirm the booking routes in NextGen's sandbox and with NextGen, including any fees for write access.
- 03
Map locations and visit types
We set which schedulable locations, providers and appointment types the front desk may book.
NextGen Enterprise integration questions, answered.
Do we have to change anything about how we use NextGen Enterprise?
No. NextGen Enterprise stays your system of record. The front desk works inside the schedule, appointment types and providers you already have, and your team keeps working in NextGen Enterprise as they do today.
Does NextGen charge for this?
Reading data is free for certified technology. Booking and other write access can fall under NextGen's paid distributor program, so we confirm the cost with NextGen before setup.
Other integrations.
- athenahealthPartner APIThe A.I. front desk can check open slots, book, cancel and reschedule in athenaOne, and find or create patients, through athenahealth's partner API.
- Elation HealthPartner APIElation's API covers patients, providers, and booking, cancelling and rescheduling, with webhooks for changes. Elation grants production access.
- Tebra (Kareo)Partner APITebra's API lets the A.I. front desk find and create patients and create, cancel and reschedule appointments; open times are set from your providers' hours.