Practice Better integration for the A.I. front desk
Practice Better's public API covers availability, booking, rescheduling and cancelling one-on-one sessions, client records, and signed webhooks. Practices turn it on with Practice Better's API add-on.
Built for: Nutrition, functional medicine, chiropractic and wellness practitioners
What the connection does
What the front desk can do in Practice Better.
Look up existing patients
With setupThe API has no search by name or phone, so matching uses a synced copy of your client list.
Create new patients
YesUpdate patient details
YesRead providers and locations
YesSee open appointment times
YesBook appointments
YesCancel appointments
YesReschedule appointments
Yes
How booking works
From the call to Practice Better.
The front desk reads open slots for the practitioner and service, books the session in Practice Better, and reschedules or cancels it there, with Practice Better notifying the client.
What you will need
- Practice Better's API Access add-on
- One-on-one services the front desk may book
Setup
How we connect Practice Better.
- 01
Add API access
The practice adds the API Access add-on to its subscription; Practice Better support approves it.
- 02
Create a key
The practice creates an API key under Settings and shares it with us securely.
- 03
Test, then go live
Test clients and sessions are created and removed before live calls start.
Practice Better integration questions, answered.
Do we have to change anything about how we use Practice Better?
No. Practice Better stays your system of record. The front desk works inside the schedule, appointment types and providers you already have, and your team keeps working in Practice Better as they do today.
Can the front desk book group sessions?
No. Practice Better's API books one-on-one sessions only.
Other integrations.
- ClinikoDirect APICliniko's public API lets the A.I. front desk check available times, book, cancel and reschedule, and find or create patients, directly in Cliniko.
- DrChronoDirect APIDrChrono's public API lets the A.I. front desk find and create patients and book, cancel and reschedule; open times come from your appointment templates.
- IntakeQ / PracticeQDirect APIIntakeQ's public API lets the A.I. front desk find and create clients and book, cancel and reschedule; open times are set from practitioner hours.