Open Dental integration for the A.I. front desk
Open Dental publishes a public API with open slots by provider and operatory, booking, breaking and rescheduling appointments, patient records, and event notifications for changes.
Built for: Dental practices
What the connection does
What the front desk can do in Open Dental.
Look up existing patients
YesCreate new patients
YesUpdate patient details
YesRead providers and locations
YesSee open appointment times
YesBook appointments
YesCancel appointments
YesAppointments are broken, and can go to your Unscheduled List.
Reschedule appointments
Yes
How booking works
From the call to Open Dental.
The front desk reads open slots by provider and operatory, books the chosen slot in Open Dental, and breaks or moves that appointment when a patient calls back.
What you will need
- Open Dental's eConnector running at the practice
- The API key enabled in Open Dental setup
Setup
How we connect Open Dental.
- 01
Enable the API
The practice runs Open Dental's eConnector and enables our API key under Setup. Open Dental bills API access per location.
- 02
Map providers and operatories
We set which providers, operatories and appointment types the front desk may book.
- 03
Test, then go live
Test patients and appointments are created and removed before live calls start.
Open Dental integration questions, answered.
Do we have to change anything about how we use Open Dental?
No. Open Dental stays your system of record. The front desk works inside the schedule, appointment types and providers you already have, and your team keeps working in Open Dental as they do today.
Do we need Web Sched for this?
No. Open Dental's API returns open slots from provider and operatory schedules without Web Sched.
Other integrations.
- ClinikoDirect APICliniko's public API lets the A.I. front desk check available times, book, cancel and reschedule, and find or create patients, directly in Cliniko.
- DrChronoDirect APIDrChrono's public API lets the A.I. front desk find and create patients and book, cancel and reschedule; open times come from your appointment templates.
- IntakeQ / PracticeQDirect APIIntakeQ's public API lets the A.I. front desk find and create clients and book, cancel and reschedule; open times are set from practitioner hours.