Jane integration for the A.I. front desk
Jane's official developer platform is read-only: it shares patients and appointments but cannot book. To book, cancel and reschedule, the front desk connects through a third-party sync service that signs in with your clinic's Jane login.
Built for: Physiotherapy, chiropractic, massage and allied health clinics
What the connection does
What the front desk can do in Jane.
Look up existing patients
YesCreate new patients
YesUpdate patient details
Not through the EHRPatient details are updated in Jane by your team.
Read providers and locations
YesSee open appointment times
YesBook appointments
YesCancel appointments
YesReschedule appointments
Yes
How booking works
From the call to Jane.
The front desk reads availability by practitioner and location, finds the patient or creates them, and books, moves or cancels the appointment in Jane through the sync service.
What you will need
- A monthly subscription to the Jane sync service, per clinic
- A Jane login for the service to use
Setup
How we connect Jane.
- 01
Subscribe and connect Jane
The clinic subscribes to the sync service and connects its Jane login to it.
- 02
Map practitioners and treatments
We set which practitioners, treatments and locations the front desk may book.
- 03
Test, then go live
Test patients and bookings are created and removed before live calls start.
Jane integration questions, answered.
Do we have to change anything about how we use Jane?
No. Jane stays your system of record. The front desk works inside the schedule, appointment types and providers you already have, and your team keeps working in Jane as they do today.
Is this an official Jane integration?
No. Jane's official developer platform does not allow booking, so booking runs through an independent sync service that uses your clinic's Jane login. We walk through what that means for your account before setup.
Other integrations.
- athenahealthPartner APIThe A.I. front desk can check open slots, book, cancel and reschedule in athenaOne, and find or create patients, through athenahealth's partner API.
- ClinikoDirect APICliniko's public API lets the A.I. front desk check available times, book, cancel and reschedule, and find or create patients, directly in Cliniko.
- DrChronoDirect APIDrChrono's public API lets the A.I. front desk find and create patients and book, cancel and reschedule; open times come from your appointment templates.