Healthie integration for the A.I. front desk
Healthie has a complete GraphQL API: client search and records, providers, open slots, and booking, cancelling and rescheduling. Production API keys are a paid add-on to Healthie's Enterprise plan.
Built for: Nutrition, wellness and virtual-first practices
What the connection does
What the front desk can do in Healthie.
Look up existing patients
YesCreate new patients
YesUpdate patient details
YesRead providers and locations
YesSee open appointment times
YesBook appointments
YesCancel appointments
YesReschedule appointments
Yes
How booking works
From the call to Healthie.
The front desk reads open slots for the provider and appointment type, books with Healthie checking availability, and updates the same appointment to reschedule or cancel it.
What you will need
- Healthie Enterprise with the API add-on
- A staff account for the API key
Setup
How we connect Healthie.
- 01
Add API access
The practice adds Healthie's API add-on to its Enterprise plan and creates a key for a staff account.
- 02
Map providers and appointment types
We set which providers and appointment types the front desk may book.
- 03
Test, then go live
Test clients and appointments are created and removed before live calls start.
Healthie integration questions, answered.
Do we have to change anything about how we use Healthie?
No. Healthie stays your system of record. The front desk works inside the schedule, appointment types and providers you already have, and your team keeps working in Healthie as they do today.
We are on a smaller Healthie plan. Can we connect?
Not through the API. Healthie only issues production API keys on its Enterprise plan with the API add-on.
Other integrations.
- athenahealthPartner APIThe A.I. front desk can check open slots, book, cancel and reschedule in athenaOne, and find or create patients, through athenahealth's partner API.
- Elation HealthPartner APIElation's API covers patients, providers, and booking, cancelling and rescheduling, with webhooks for changes. Elation grants production access.
- Tebra (Kareo)Partner APITebra's API lets the A.I. front desk find and create patients and create, cancel and reschedule appointments; open times are set from your providers' hours.