Emerge EHR integration for the A.I. front desk
Emerge EHR has the connection built in, so there is no API key to request and nothing to build. An Emerge admin connects it from Emerge's integrations settings and maps calendars, and it is already running at a Think Bullish client.
Built for: Chiropractic and physical therapy clinics on Emerge
What the connection does
What the front desk can do in Emerge EHR.
Look up existing patients
With setupNew leads from Emerge can sync to our CRM, so callers are matched against them.
Create new patients
With setupWhether a new patient from our side is created in Emerge is confirmed for your clinic at setup.
Update patient details
Not through the EHRPatient details are updated in Emerge by your team.
Read providers and locations
YesEmerge calendars are mapped to ours when the app is connected.
See open appointment times
YesAppointments booked in Emerge land on our calendar as blocks, so the front desk only offers free times.
Book appointments
With setupBooked on the mapped calendar; whether it is written into Emerge itself is confirmed at setup.
Cancel appointments
With setupConfirmed with Emerge for your clinic at setup.
Reschedule appointments
With setupConfirmed with Emerge for your clinic at setup.
How booking works
From the call to Emerge EHR.
Every appointment booked in Emerge is pushed to our calendar as a block, so the front desk books only into time that is really free. You choose whether all new leads, or just booked appointments, come across from Emerge.
What you will need
- An Emerge admin login (a team-member login cannot edit integrations)
- The Emerge calendars the front desk should book against
Setup
How we connect Emerge EHR.
- 01
Connect from Emerge
An Emerge admin opens the integrations settings, connects our CRM account and picks the location. One Emerge account can connect several locations.
- 02
Map calendars
Each Emerge calendar is mapped to the calendar the front desk books from, and you choose which leads come across.
- 03
Test both directions
We book, move and cancel test appointments on both sides and check each one before any patient is booked.
Emerge EHR integration questions, answered.
Do we have to change anything about how we use Emerge?
No. Emerge stays your system of record. The front desk works inside the schedule, appointment types and providers you already have, and your team keeps working in Emerge as they do today.
Do we need to request an API key from Emerge?
No. Emerge has the connection built in. An Emerge admin connects it in a few minutes, and Emerge's support team can join a call if anything needs a hand.
Other integrations.
- athenahealthPartner APIThe A.I. front desk can check open slots, book, cancel and reschedule in athenaOne, and find or create patients, through athenahealth's partner API.
- ClinikoDirect APICliniko's public API lets the A.I. front desk check available times, book, cancel and reschedule, and find or create patients, directly in Cliniko.
- DrChronoDirect APIDrChrono's public API lets the A.I. front desk find and create patients and book, cancel and reschedule; open times come from your appointment templates.