Azalea Health integration for the A.I. front desk
Azalea Health publishes a standards-based (FHIR R4) API that covers patient lookup and registration, providers, schedules, open slots, and booking and cancelling. It is one of the most complete booking APIs we have mapped.
Built for: Independent and rural medical practices and clinics
What the connection does
What the front desk can do in Azalea Health.
Look up existing patients
YesCreate new patients
YesUpdate patient details
YesRead providers and locations
YesSee open appointment times
YesBook appointments
YesCancel appointments
YesReschedule appointments
With setupReschedules are made by cancelling and rebooking, or by updating the appointment, depending on what Azalea enables for your account.
How booking works
From the call to Azalea Health.
The front desk reads open slots from Azalea's scheduler, books the chosen slot as an appointment in Azalea, and cancels in Azalea when a patient calls to cancel.
What you will need
- A signed agreement with Azalea for API access
- Practice approval for the A.I. use of Azalea data
Setup
How we connect Azalea Health.
- 01
Approve access with Azalea
The practice signs Azalea's business associate agreement for the connection, and Azalea's API team grants access to the practice's account.
- 02
Approve the A.I. use
Azalea's API terms require the practice to approve sharing data with an A.I. service, so that approval is part of setup.
- 03
Test, then go live
Bookings are tested in Azalea's sandbox and then on your account before live calls start.
Azalea Health integration questions, answered.
Do we have to change anything about how we use Azalea?
No. Azalea stays your system of record. The front desk works inside the schedule, appointment types and providers you already have, and your team keeps working in Azalea as they do today.
Does the front desk see real open times?
Yes. Azalea's API returns open slots from your schedule, so the front desk only offers times that are actually free.
Other integrations.
- ClinikoDirect APICliniko's public API lets the A.I. front desk check available times, book, cancel and reschedule, and find or create patients, directly in Cliniko.
- DrChronoDirect APIDrChrono's public API lets the A.I. front desk find and create patients and book, cancel and reschedule; open times come from your appointment templates.
- IntakeQ / PracticeQDirect APIIntakeQ's public API lets the A.I. front desk find and create clients and book, cancel and reschedule; open times are set from practitioner hours.