AdvancedMD integration for the A.I. front desk
AdvancedMD's open FHIR API is read-only, so it cannot book. Booking runs through AdvancedMD's certified developer API, either directly or through Keragon, a healthcare integration platform whose AdvancedMD connector finds patients, reads openings and books.
Built for: Medical, mental health and physical medicine practices
What the connection does
What the front desk can do in AdvancedMD.
Look up existing patients
YesCreate new patients
YesUpdate patient details
YesRead providers and locations
YesSee open appointment times
With setupOpenings are read per provider schedule column; confirmed against your scheduler setup.
Book appointments
YesCancel appointments
With setupMade by updating the appointment; confirmed for your account during setup.
Reschedule appointments
With setupMade by updating the appointment; confirmed for your account during setup.
How booking works
From the call to AdvancedMD.
The front desk reads openings for the provider's schedule, books the chosen time as an appointment in AdvancedMD, and updates that appointment when a patient cancels or moves it.
What you will need
- AdvancedMD API access for your office (AdvancedMD may charge for it)
- The providers and visit types the front desk may book
Setup
How we connect AdvancedMD.
- 01
Enable API access
The practice asks AdvancedMD to turn on API access for its office and receives the credentials the connection uses.
- 02
Map schedules and visit types
We map the provider schedule columns and appointment types the front desk may book.
- 03
Test, then go live
Test appointments are created, moved and cancelled before live calls start.
AdvancedMD integration questions, answered.
Do we have to change anything about how we use AdvancedMD?
No. AdvancedMD stays your system of record. The front desk works inside the schedule, appointment types and providers you already have, and your team keeps working in AdvancedMD as they do today.
Why not AdvancedMD's FHIR API?
AdvancedMD's FHIR API is read-only and has no scheduling, so it cannot book. Its certified developer API is the path AI receptionists in AdvancedMD's own marketplace use.
Other integrations.
- athenahealthPartner APIThe A.I. front desk can check open slots, book, cancel and reschedule in athenaOne, and find or create patients, through athenahealth's partner API.
- Elation HealthPartner APIElation's API covers patients, providers, and booking, cancelling and rescheduling, with webhooks for changes. Elation grants production access.
- Tebra (Kareo)Partner APITebra's API lets the A.I. front desk find and create patients and create, cancel and reschedule appointments; open times are set from your providers' hours.