We Shut Down Our Call Center, Fired 125 Agents, & Spent Over A Year Developing The 1st 24/7/365 AI Front Desk Receptionist For Clinics
AI Front Desk Receptionists For Your Medical Practice
Our AI agents work together to collaboratively manage your entire front office taking inbound calls and following up with your leads— more efficiently, more reliably, and more cost effectively than any human staff or call centers ever could.
Tired of Losing Patients Due to Missed Calls and Poor Follow-Up?
Tired of Losing Patients Due to Missed Calls and Poor Follow-Up?
Imagine a receptionist who never sleeps, never takes breaks, and never misses a call. Our AI Front Desk Receptionist engages patients effortlessly through calling, texting, emailing, and live chat, providing exceptional service around the clock—24 hours a day, 365 days a year.
If your office isn’t answering every call, text, or chat promptly and effectively, you’re leaving money on the table. Studies show most healthcare practices answer fewer than 50% of incoming calls, and even fewer track this critical metric. Your staff may be overwhelmed, under-trained, or simply unavailable when patients need them most.
This isn’t just inconvenient—it’s damaging your growth potential.
Our AI Front Desk Receptionist solves these issues permanently.
Most offices don’t even realize how many missed calls they have.
If you’re calling leads back in hours and days instead of seconds and minutes, you’re wasting money on your marketing.
If you’re missing calls, patients are going to your competitors.
We can make it so that instead of voicemail, your calls route to dedicated A.I. receptionists and that your new leads get called in seconds and then transferred over to your office staff.
Or we can take things over completely.
Use A.I. to enhance your process or to run it completely.
Why Choose Our AI Front Desk Receptionist?
Why Choose Our AI Front Desk Receptionists?
24/7 Patient Engagement
- Answers inbound calls immediately 24/7/365, sounding completely human.
- Handles outbound calls during extended office hours (to remain compliant with State laws) for new leads, no-shows, cancellations, and appointment confirmations.
- Engages seamlessly via text, email, and live chat.
Smart Qualification & Appointment Setting
- Screens patients on their medical condition and financial readiness.
- Collects prepayments to improve show-up rates over the phone, text, email, or chat.
- Clearly communicates next steps: paperwork (or arriving 15-minutes early), pre-appointment content, spouse attendance, etc.
- Ensures patients arrive prepared and informed.
Proven Performance & Scalability
- Over 1,000,000 calls processed with superior accuracy.
- Forwarded over $1,000,000+ in client ad spend to these AI Patient Coordinators, consistently outperforming traditional human-led call centers.
- Expertly handles objections without ever being in a bad mood, forgetting information, or skipping parts of the script.
Eliminate Human Error & Staffing Challenges
- Never gets sick, takes vacations, or demands raises.
- Delivers consistent quality, instantly learning and adapting to optimize performance.
- Frees your staff to focus on providing high-quality care.
Meet Your New AI Employees
Fire Your Call Center. Lessen The Burden Off Your Staff. Introducing Your New AI Employees…
Madison, the Receptionist
Calls new patient leads as soon as they optin and triages them to a scheduler. Continues to call indefinitely until they’re reached.
Casey, the Patient Coordinator
Attends to inbound calls, text, email, and live chat, qualifying them, scheduling, collecting pre-payments for their appointment, and ensuring they’re prepared with all next steps.
Jen, the Schedule Optimizer
Confirms appointments and makes sure those confirmed have completed their intake and prepared properly for the upcoming appointment.
Alex, the Lead Nurturer
Follows up with any no shows and cancellations for rescheduling. Identifies why they missed their appointment, if they want to reschedule, and gets them back on the schedule.
Experience Results that Speak Volume
How It Works
Setup is simple. We integrate with your current systems (your CRM, any marketing campaigns, your website, etc). We take over as much or as little as you’d like.
We can receive inbound calls during all hours or just during after hours.
We can add 24/7/365 live chat to your website.
Additionally, we’ll follow up with any of your new website form submissions and new advertising leads. We’ll contact then within 10 seconds and continue to nurture them over via phone, text, email, WhatsApp, Facebook, Instagram, and even iMessage.
Our system is designed to qualify (as necessary) and schedule appointments. Once, they’re scheduled, we’ll follow up on all channels to confirm or reschedule those appointments. And any that cancel or no show, we’ll follow up with to get them back onto the schedule.
When scheduling, we can qualify for things like quality of life (pain, severity, and motivation), financials, collect credit card deposits, ensure spouses show up, send intake paperwork, provide directions, and more.
All systems will be customized to your office, brand and liking with dynamic voices and information on your practice, treatment, services, providers, and more.
Experience Results that Speak Volume
We’re Integrated With 25+ EMR & EHR Platforms
We continue to develop new integrations with the platforms you use and love. View our array of current active integrations. If you don’t see the one you’re looking for, no problem. Let us know and we can see what it will take to build it for you.
Experience Results that Speak Volume
Check Out What Others Have Said About Using The A.I. Patient Coordinator
Ready to Transform Your Practice?
Stop letting missed calls and poor patient interactions limit your growth.
Embrace the future with an AI Front Desk Receptionist that outperforms human capabilities at a fraction of the cost.